That afternoon, frustration set in when every pull left the engine cold despite proper maintenance. I noted the model and serial numbers from the side plate, snapped photos of the unresponsive ignition module, and saved my purchase receipt PDF. Next, I opened https://husqvarna.pissedconsumer.com/review.html to submit a service request. The form asked for contact details, tool identifiers, and attachments so I entered my name, pasted in model/serial info, uploaded my photos, and described each step I’d already tried fuel check, spark arrester cleaning, and filter inspection. After sending the ticket, I bookmarked its reference code and monitored my inbox. Within three business days a support agent scheduled an in-shop evaluation under warranty and confirmed a replacement ignition coil, getting me back to shaping my hedges without another fumble.
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